We’re not a call centre, to be sure. We are a KPO that provides outsourcing services to doctors in the United States. Revenue Cycle Management (RCM), Billing Services, Coding Services, and Medical Transcription are some of the services we provide.
Revenue Cycle Management (RCM)
RCM is the process of managing claims, payment and revenue generation. From assessing patient care eligibility to collecting co-pays to correctly coding claims, RCM covers it all.
The RCM process begins when a patient schedules an appointment, and it ends when the healthcare provider i.e. doctor has accepted all payments.